However, the most efficient method is to use the Town's new "Report a Concern" feature, located in the red fly-out menu to the left of your screen. Look for "Replacement Toter" in the drop down menu. This page may take a few seconds to load - refresh page if necessary. Also be advised that the only information required is your address and the issue at hand.
Tote replacements are scheduled for Thursdays. The damaged tote must be available for removal or a replacement will not be issued.