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False Alarm Reduction Unit

ALARMS- RESIDENTIAL AND COMMERCIAL  
Police Community Services and Information:  False Alarm Reduction Unit (FARU)
Town of Riverdale Park Chapter 47 of the Ordianance Code of the Town of Riverdale Park, 
Burglar and Holdup Alarms

Commercial Alarm Registration/Renewal
A $ 40.00 annual nonrefundable registration fee is required for all commercial registrations. An alarm user is required to fill out a registration application or renewal form which contains the following:
  • Name
  • Business address or address where alarm is located
  • Applicants address and phone number
  • Type of alarm (local audible, direct connect, silent, central station)
  • Automatic Silence time
  • Name and phone number of emergency contact that can respond and open the premises in the event alarms

There is currently no fee required for residential registrations or renewals. An alarm user is required to fill out a registration application or renewal form which contains the following:

  • Name
  • Applicants address and phone number
  • Type of alarm (local audible, direct connect, silent, central station)
  • Automatic Silence time
  • Name and phone number of emergency contact that can respond and open the premises in the event alarms
Frequent Errors That Cause Chargeable Alarm Activation
  • Incorrect keypad codes
  • Failure to train other authorized users: 
  • Sitters
  • Relatives
  • Children
  • Visitors
  • Employees
  • Failure to secure doors and windows before turning on the alarm
  • Failure to notify monitoring facility of unscheduled openings or closings
  • Failure to update authorized personnel list with monitoring facility
Tips for Reducing Alarms
  • Make sure everyone is familiar with the alarm system operations.
  • Secure doors and windows before turning on the system.
  • Beware of changes in the environment (new animals, design changes, seasonal decorations, and plants).
  • Notify monitoring facility of any and all changes (houseguests, name changes, new employees, and termination of employees).
  • Equipment should be routinely inspected and maintained by both the alarm user and qualified personnel (check all contracts and routinely dust motion detectors where spiders like to live)